Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology
Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.
iYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems,Computer Support ,Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.
The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.
“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."
“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.
The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.
About iYogi
iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.
iYogi Contact
Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net
Friday, December 12, 2008
RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100
Tuesday, September 23, 2008
Bolster Small Business Services by Delivering Server Support
NEW YORK, Sept 17, 2008 -- iYogi, a next generation remote technical support company, announced today the expansion of their small business services to include support for Microsoft Windows 2003 Server, enabling business owners to efficiently maintain their network without maintaining an IT department.
With more than 50,000 customers worldwide, iYogi offers support for more than 72 software applications and peripheral devices and offers specific service packages uniquely geared for small businesses, starting at $119.99 per computer/per year.
"There are currently 2.4 million small businesses in the United States that have server-based LANs," said Merle Sandler, research manager in the SMB program at IDC. "Solving networking -- related problems can be an area of concern for small businesses, which often lack adequate IT resources."
Windows Server 2003 is a multipurpose operating system capable of handling a diverse set of server roles. iYogi provides the following features and support options:
- Active Directory
- Group Policies
- Rights Management
- Network set-up
- File and print server
- Internet based services
- Virtual Private Network
- Rights Management Services
- Terminal server
- Remote Access Services
Customers can select from the following pricing plans, paying a flat rate per incident or purchasing an annual subscription.
Single Incident $ 180
One Year, Unlimited Access To Technical Support $ 1999.99
"iYogi leverages India's 20 years of experience in providing excellent technical support to customers across the globe," said President of iYogi, Vishal Dhar.
"We have expanded our personal off shoring model to deliver an incredible experience at a revolutionary price. Our support services for Microsoft Windows 2003 Server are provided by Microsoft Certified professionals with years of experience supporting Microsoft's products. They have a passion for helping small business and enterprise customers develop the potential of their technology investments."
iYogi's Remote Service for Windows 2003 Server along with all of iYogi's services is available to customers in the United States, Canada and United Kingdom. With a resolution rate of 86% and customer satisfaction rating of 93%, iYogi provides customers with an inexpensive and consistent option for their technical support needs.
ABOUT iYOGI
Headquartered in Gurgaon, India with offices in New York, NY, iYogi provides personalized computer support for small business and home office users. iYogi offers 24/7 phone and online assistance for technologies we use every day and supports products from a wide range of vendors. Utilizing proprietary technology, iMantra, and a superior Microsoft certified team, iYogi delivers higher resolution benchmarks and service levels than competing services. For more information and a detailed list of supported technologies.
Visit us at : www.iyogibusiness.com
Contact Details:
Company Name : iYogi Technical Services Pvt Ltd
Address : iYogi Inc.
12, Desbrosses Street, 3rd Floor
New York, NY 10013
Toll Free No. : 1-800-237-3901
Work Number : 1-212-229-0901
Fax Number : 1-888-867-2715
E-Mail : awadhesh.singh@iyogi.net
Wednesday, August 27, 2008
iYogi Announces Launch of Monitoring and Performance Tool For SMBs.
iYogi – a leading provider of technical support services with horizons in the US, UK, Canada and Australia – today announced the launch of its exclusive server monitoring tools for small businesses. The new product offers integrated technology solutions to surmount the users’ unique IT support requirements thereby enabling them to derive and share information, data, enable network performance analysis, and security trends critical to plan and mana ge their set of servers – 24x7.
Uday Challu, iYogi’s CEO commented, “Holding a significant niche for itself in the computer support industry, iYogi has always known to be on the forefront of adapting breakthrough technology to exceed customer service expectations. This time we have developed a tool offering value-add functionality which will help small business customers maximize the business outcomes of IT.”
iYogi’s monitoring tool provides real time observation and monitoring solutions to ensure more robust and reliable IT support and infrastructure for small buinesses. Small Business owners also get a comprehensive assesment of their IT environment to meet technology needs with the scalability for future growth and create preventative measures based on quick analysis of network device alerts, pre-failure indicators, performance benchmark and security issues.
The new Monitoring and performance tool will provide small business with the opportunity to test all technical and non-technical aspects of their servers and help them to strengthen overall IT infrastructure. The array of services will include: Patch Management, Security Auditing, Site Inventory, Real Time Alerting Script Based Management, and Rights Management Services for all critical server issues.
“Irrespective of the business being small or large, when the consumer chooses iYogi, he leverages the potential of an elite taskforce of Microsoft Certified System Engineers and Cisco Certified Network Associates, ready to service their critical assets, using the most advanced network asset tracking and Performance monitoring”, adds Challu.
Another factor where the Company aims to distinguish itself from its competitors is product pricing. Embracing the concept of service quality, iYogi offers competitively priced technical support services at no-haggle, low prices.
As for its small business support, the Company has integrated its exclusive Monitoring and Alerting Services under one price umbrella of just $480 annually. per server i.e. $49.99 per month. The price is certainly hard to find anywhere else.
For more information on iYogi Small Business Support, visit http://www.iyogibusiness.com/
Contact Details:
Company Name: iYogi Technical Services Pvt Ltd
Address: iYogi Inc.
12 Desbrosses Street
3rd Floor
New York, NY 10013
Toll Free no:1-800-237-3901
Work Number: 1-212-229-0901
Fax Number: 1-888-867-2715
Friday, July 25, 2008
iYogi Secures $9.5M in Series B Funding Led by SAP Ventures, With Follow-on Investment from Canaan Partners and SVB India Capital Partners
iYogi Secures $9.5M in Series B Funding Led by SAP Ventures, With Follow-on Investment from Canaan Partners and SVB India Capital Partners
iYogi, a Direct-to-Consumer and Small Business Technical Support Provider, Paves the Way for Personal Offshoring to Become India’s Next Success Story
New York, 24 July, 2008: Personal Offshoring, which is driving the next wave of India’s outsourcing success story, got a huge boost today when iYogi - a remote technical support
provider from India - raised $ 9.5 million in Series B financing from SAP Ventures, a division of SAP AG, Canaan Partners and SVB India Capital Partners, a venture fund affiliate of Silicon Valley Bank.
iYogi (www.iyogi.net) delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows operating system, software applications, peripherals and multifunctional devices.“Personal Offshoring has created new investment opportunities in India with incredible growth potential,” said Doug Higgins, partner at SAP Ventures. “It is very exciting to see companies like iYogi challenging the traditional enterprise-focused offshore-service delivery model by creating a consumer-focused, direct-to-customer personal offshore model. iYogi is one of the fastest-growing companies in this market segment, and we look forward to working with them to create India’s next success story.”
“Our focus on the customer experience has helped us achieve a 93 percent satisfaction rate across more than 50,000 customers,” said Uday Challu, CEO of iYogi. “We are delighted to have the support of three terrific investors as we increase our market share and continue to provide the best technical support experience possible for our customers.”iYogi will use the funds to fuel its expansion into 12 new regions, including the United States, the United Kingdom and Canada, and to increase its delivery of new services including PC recovery, anti-virus/spyware, data back-up and PC optimization.
“As consumer technologies grow in sophistication, consumers will be seeking the kind of home IT support services – including remote services offered by companies such as iYogi – to help them solve their most complex problems,” said Kurt Scherf, vice president and principal analyst, Parks Associates. “In primary research, we found more than one-third of consumers are willing to pay for competent and professional remote support services, and 60% express a strong interest in software solutions – what we refer to as ‘PC Dashboards’ – that automate many basic PC performance enhancement and troubleshooting features, solving many PC-related problems before they even are noticed by end-users.”iYogi had previously raised $3.1 million in Series A financing from Canaan Partners and SVB in April of last year. “iYogi is one of the most promising investments for Canaan Partners,” said Alok Mittal, managing director of India at Canaan Partners. “Third-party, vendor-independent technical support is an exciting new service category, witnessing explosive growth. Customers are looking beyond the traditional vendor-provided support to remote channels for better problem resolution, faster service, and greater overall satisfaction. iYogi has created an incredible value proposition and price offering for its customers that is hard to beat.”
”Several next generation outsourcing companies from India are delivering a range of personal offshoring services for individuals and small businesses in the U.S. including online tutoring, tax preparation, remote executive assistance and research services,” said Suresh Shanmugham, managing director of SVB India Capital Partners, a venture fund affiliate of Silicon Valley Bank. “iYogi has leveraged the technical skills available in India along with process expertise to scale as a global technical support provider for millions faced with increasingly complex technology”.
About SAP VenturesSAP Ventures invests in innovative and disruptive software and services companies globally. We pursue opportunities across all stages for outstanding financial return. Our goal is to bring substantial benefit to all parties by facilitating interaction between portfolio companies and SAP and its ecosystem of customers and partners. SAP Ventures has a successful track record of building industry-leading companies by partnering with outstanding entrepreneurs and top-tier venture capital firms since 1996. For more information, visit www.sapventures.com.
About Canaan Partners
Canaan Partners is a global venture capital firm specializing in early-stage information technology and life sciences companies. Founded in 1987, Canaan Partners has $2.4 billion capital under management and has invested in more than 240 companies, completed 63 mergers and acquisitions, and brought over 50 companies public. The firm catalyzes the development of innovative mobile, Internet, CleanTech, networking, semiconductor, enterprise software and services, biotechnology and medical technologies to build next-generation market leaders. Canaan was an early investor in Acme Packet (APKT), Aperto Networks, BharatMatrimony.com, Blurb, DoubleClick (DCLK), ID Analytics, Match.com and SuccessFactors, along with dozens of other market-leading companies. Canaan is headquartered in Menlo Park, California and also has offices in Connecticut, India and Israel. For more information visit: www.canaan.com.
SVB India Capital Partners Fund and Silicon Valley Bank
SVB India Capital Partners Fund is a $54 million equity fund that is focused on
About iYogi
iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support for $119.99 per year, iYogi now boasts more than 50,000 customers. The company employs 450 professionals servicing customers in the U.S., U.K., Canada fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.
SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.The information contained herein is subject to change without notice. iYogi shall not be liable for technical or editorial errors or omissions contained herein.
SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.
All other product and service names mentioned are the trademarks of their respective companies.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
Contact:
Company Name:
iYogi Technical Services Pvt Ltd
Address:
iYogi Inc.
12 Desbrosses Street
3rd Floor
New York, NY 10013
Toll Free no: 1-800-237-3901
Work Number: 1-212-229-0901
F ax Number: 1-888-867-2715
Tuesday, June 17, 2008
Windows Vista Ultimate Usb Edition
Windows Vista Ultimate combines the best of work and play, into a single easy-to-use operating system. It’s easier than ever to find, manage, and share information — and it’s safer than ever to connect, enjoy personal media and sync up personal devices.
Fully designed for life on the go, you’ll have all the features of Windows Vista Business and Windows Vista Home Premium in one package. Download cutting edge software and services exclusively through Windows Ultimate Extras, and enjoy entertainment on TVs throughout your home with Xbox 360 and other devices.
It’s the best way to enjoy work and play, with its easy connection to home and school networks. Accomplishing more each day has never been easier. Use your
Enhanced backup and restore — Special safeguards help protect against hardware failure, user error and other causes of lost data Get a better tablet PC experience with enhanced handwriting recognition and precise pen navigation Connect to a company network or access your PC remotely from home Get up and running with existing data and applications — fast and easy PC migration, even without dedicated IT support Supports Windows ReadyDrive technology for improved battery performance
for more on Windows Hack vist UK Support
Wednesday, June 11, 2008
List of Vista Media Center bugs
Here are my list of complaints. Feel free to add to them or comment :)
1. ATSC Subchannels. Considering we are capable of recieving many more channels than Media center will show you this is a huge problem. FYI with High Definition over the air channels, they are subdivided so that each channels can play up to 5 streams on the same channel. For example Channel 8 actually is sent digitally as Channel 8.1 , Channel 8.2 and so on. Vista Media Center not only is hard coded to use channel 8.1. In addition to missing channels, it messes up the guide listing on some channels because it uses the wrong listing source from some channels most notably PBS. There is a workaround (hack), but to me this is an embarrassing one for media center.
2. DVD Resolution. Whenever you play a DVD, my media center changes resolution down while watching the video. This seems OK (well not really I wish it would be scaling it up using the ridiculously powerful hardware I have) but when the DVD is over and it returns to the menu it is still at the low resolution. It doesn't return to high resolution until I select a high resolution video. This makes the Video Preview Icons unreadable and look sloppy.
3. DVD Library. For whatever reason I have still not been able to get my ripped DVD collection to show up. I have tried numerous suggestions but to no avail. I suspect the part of media center that scans for new media hangs on my system for whatever reason or the part of vista that tracks the library is corrupted (It also shows things That are not in My Library configured directories). It is almost annoying enough to reinstall Vista at the cost of losing everything.
4. Netflix streaming media Plugin (HD DRM issue). According to what i have read this is because the (Microsoft) DRM that netflix uses to stream the movies does not allow some HD hardware? This seems crazy but alas I cannot get the videos to work (even without the plugin straight off the website) due to DRM issues. This pluging would be such an awesome selling point to Vista Media center PCs but instead it is a thorn.
5. Sound / TV / On Off Integration. This is something Tivo got right but most PC Media Centers didn't including Vista. With Tivo, you got one remote and you programmed that remote to learn your TV on/off and volume buttons. Then your Tivo remote would turn off and on the TV and control the volume. The media center green button remote that I have just simulates the TV going dim and turning off. I am not stupid, the TV is still on. I have to manually turn the TV off with another remote. Theres a thousand workarounds including having a universal remote, using a IR Blaster, etc, etc but none of those options are out of the box. I'm OK with configuring winlirc or girder but my Mom couldn't. Maybe I just bought the "wrong" Vista media center Green button remote.
6. Video Icons for Network Shares. I watch TV shows often from a network share. The strange thing is how slow it seems to be to generate the preview Icons "first frame picture" from the share. I thought these icons were saved as hidden files in the directory so it didn't have to generate them again every time so its strange how slow it is.
7. Magical Integration of multiple vista media centers is unclear. I am hoping to eventually have a media center in every room in my house, and perhaps more than one room will be running VMC on a computer instead of an extender. The problem is I don't really know much about how to integrate two VMC computers together and I am having trouble finding it on the web. Does one computer become the server and the other is a client? Can I have distributed tuners? How does VMC choose the tuner if they are distributed? Do shows save only locally, or do they save to the main VMC share? Perhaps I am just using the wrong keywords to search.
Wednesday, June 4, 2008
Windows Vista - Which Version to go with?
After deciding to shift to a Windows Vista OS, you need to decide on which Windows Vista version you should pick. Before you consider shelling out for a Windows Vista Ultimate license, you really should ask yourself exactly what features you need and want so you can decide whether the price is right.
Windows Vista Home Basic
This is the most rudimentary version of
Windows Vista Home Basic is a good choice only if you use your computer solely for web surfing and basic document processing, or if your computer is just barely powerful enough to run Windows Vista.
Windows Vista Home Premium
For an extra, you can get much more out of Windows Vista. Aside from including all the features of the Home Basic version, Home Premium offers all of the window-dressing that makes Vista look like
Windows Vista Home Premium is designed for the user who uses the computer for PC and network gaming, since Premium supports DirectX 10, with its advanced graphics technologies incredible graphics rendering. Premium is also designed for watching High Definition movie, editing/making video clips, burning DVD copies, and interfacing with the Xbox 360, which Home Premium edition automatically detects to allow for Video, Audio, and Picture sharing.
Windows Vista Business
Windows Vista Business drops Parental controls,
Windows Vista
Windows Vista Enterprise adds Microsoft’s BitLocker encryption technology to the feature set found in Windows Vista Business, but this version of Windows is only offered to businesses participating in Microsoft’s Software Assurance program.
Windows Vista Ultimate
This edition has everything that is included in the Home Premium and Business editions. Vista Ultimate also adds
Because of its full complement of features, Vista Ultimate is perfect for people who use the PC for fun and business in equal parts, as well as users who want to be protected from data loss and PC theft.
